Privacy Policy

Privacy Policy

This privacy policy applies to the web (hereinafter the Web).

Please read it carefully.
In it you will find important information about the processing of your personal data and the rights recognized by current regulations on the matter.

We reserve the right to update our privacy policy at any time due to business decisions, as well as to comply with eventual legislative or jurisprudential changes.
If you have questions or need any clarification regarding our Privacy Policy or your rights, you can contact us through the channels indicated below.

You declare that the data you provide us, now or in the future, are correct and truthful and you agree to notify us of any changes to them.
If you provide personal data of third parties, you agree to obtain the prior consent of those affected and to inform them about the content of this policy.

In general, the fields of our forms that are indicated as mandatory, must necessarily be completed in order to process your requests.

1- Who is responsible for the processing of your data?
Unless specifically indicated otherwise, the person responsible for the treatment of the data collected on this website is:
C.I.F: B57672701
Address: calle Trafalgar, 25 07007
Palma De Mallorca, Illes Balears, Spain.

You can contact our Data Protection Delegate at

2- What personal information do we obtain?
The data we process are those obtained:

Of the forms that you complete and of the requests that you formulate on the Web. We also process the data included in the requests and requests that we receive by email.
From analytics obtained from the navigation of users of the Web.

The categories of data we process typically consist of:
-Identification and contact data, ID or passport;
-Data related to your browsing, for example the IP address from which you connect to the Web, weblogs, pages visited or actions carried out on the Web.
-To do this we use cookies and similar technologies that may involve tracking your browsing.
-More information on our cookie policy available in Cookie Policies.
-Commercial tracking data
-Data generated by your use of social networks, which you have decided to share with us (for example likes and comments).

3- Why will we treat your data?
The data of our users will be processed for the management of the relationship with them, the attention to their requests and queries, the management of their orders, the administration and management of the security of the web and the fulfillment of our legal obligations.

Said data will also be processed for analytical purposes and to improve the quality of our services.

5- Who can we communicate your data to?
Your data will only be communicated to third parties by legal obligation, with your consent or when your request implies such communication.

6- Legal basis of the treatments
The basis for the processing of your data is the management of the legal relationship established with you, the provision of the requested services and the fulfillment of legal obligations.

The following treatments are based on the existence of the following legitimate interests:
-The management of the security of the Web is based on the existence of our legitimate interest in guaranteeing the security of our systems.
-The performance of statistics and quality control are based on our legitimate interest to evaluate our services.

7- How long will we keep your data?
In general, we keep your data during the validity of the relationship you have with us and in any case during the periods provided in the applicable legal provisions and for the time necessary to attend to possible responsibilities arising from the treatment.

We will cancel your data when it is no longer necessary or relevant for the purposes for which it was collected.
Access logs to restricted areas of the web will be canceled one month after they are created.

The information related to navigation will be canceled, once the web connection has been completed and the statistics have been made.

8- What are your rights?
You have the right to obtain confirmation of whether or not we are treating your personal data and, if so, to access them.
You can also request that your data be rectified when it is inaccurate or that data that is incomplete be completed, as well as request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In certain circumstances, you may request the limitation of the processing of your data.
In this case, we will only process the affected data for the formulation, exercise or defense of claims or with a view to protecting the rights of other people.

Under certain conditions and for reasons related to your particular situation, you may also object to the processing of your data.
In this case, we will stop processing the data except for compelling legitimate reasons that prevail over your interests or rights and freedoms, or for the formulation, exercise or defense of claims.

Likewise, and under certain conditions, you may request the portability of your data so that it can be transmitted to another data controller.
You also have the right to file a complaint with a data protection authority.

To exercise your rights, you must send us a request accompanied by a copy of your national identity document, or another valid document that identifies you by post or email, to our Data Protection Delegate at the addresses indicated in the section Who is the responsible for the processing of your data?

You can obtain more information about your rights and how to exercise them on the page of the Spanish Data Protection Agency at

Last modified: February 2019