Terms and Conditions

General Terms and Conditions of Contracting

These general conditions apply to the contracting of products on the Web www.marimontcuidaonline.com (hereinafter the “Web”) and constitutes a contract between you (hereinafter “the Client”) and:

FARMAESTETICA MARIMON, S.L.
Address: c / calle Trafalgar, 25, 07007, Palma De Mallorca, Balearic Islands
C.I.F. B57672701.
info[@]marimontcuidaonline.com
Tel.: (+ 34) 971 267 660

FARMAESTETICA MARIMON SL DOES NOT market or sell goods and services prohibited by Santander Elavon.

The contracting of products on this Website, implies the full and unconditional acceptance of the Legal Note, Conditions of Use and Privacy Policy of the Website together with these general contracting conditions, in their latest version.
Therefore, we recommend that you proceed to read these conditions, before requesting or formalizing your order and each time you access our website, since we reserve the right to change, modify, add or delete part of these general conditions.

LEGAL REGULATION
These general conditions are subject to the provisions of Law 7/1998, of April 13 on General Contracting Conditions, Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the Law General for the Defense of Consumers and users and other complementary laws, Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce and, subsidiarily, the Civil Code and the Commercial Code.

CLAUSED
The contracting of products through the Web is subject to the following clauses:

1. Demonstrations:
The user declares:
a) Be of legal age and have full capacity to place the order, stating that you understand and understand all the conditions found on the Web.
b) That the data provided when you make the purchase are true and complete.
c) That confirms the order placed, that is, the chosen product or products, the quantities, billing and shipping data.

2. Access to the Web:
Access to this website is the responsibility of the user.

3. Contracting through the Web:
3.1.
The marketing of the products and services offered on this website is carried out by FARMAESTETICA MARIMON, S.L.
The sale operations will be understood as carried out at the address indicated in the heading of these conditions. The contracting of products on this website is reserved for registered users.

3.2. The characteristics of the products and services marketed on this website and, in particular, as appropriate, their nature, identity, qualities, composition, quantity, origin or provenance and mode of manufacture or production, are those indicated on the descriptive page. of the product.

However, FARMAESTETICA MARIMON, S.L. reserves the right to withdraw, replace or change the products and services offered through its website, by simply changing its content.

Likewise, the company will have the power to stop offering, without prior notice and at any time, access to the aforementioned services and products.

In all the measure provided by Law, the Client accepts that FARMAESTETICA MARIMON, S.L. does not assume any obligation or responsibility regarding those services that it does not provide directly.
In the same sense, FARMAESTETICA MARIMON, S.L. will not be responsible for the lack of truthfulness, incompleteness or lack of updating and / or imprecision of the data or information on characteristics and any other relevant data and information provided by the manufacturers of the products offered on the Web .

The photographs of the products published on the web are only provided for illustrative purposes, the appearance of the actual products may vary.

3.3. These general conditions must be accepted by you before hiring.

The contract may be validly formalized in Spanish and in the other languages that are available on the Web.
In case of discrepancy between the translated versions of these conditions, the Spanish version will prevail.

3.4. Once the products have been selected, the contracting process on the Web follows the following steps:

1- Shopping cart:
Summary of the order content.
Finish order: Confirmation of delivery address, choice of shipping method and, where appropriate, comments regarding the order. In this step you must accept these conditions.
2- Payment:
At this time you will be redirected to the payment gateway operated by REDSYS SERVICIOS DE PROCESAMIENTO, S.L. with address in Madrid, calle Francisco Sancha, number 12, and with C.I.F. number B-85955367.
3- Confirmation:
Confirmation that the order has been processed correctly. Likewise, an order confirmation will be sent to the email address indicated by the Client. If you do not receive confirmation within 24 hours from the end of the service, please contact FARMAESTETICA MARIMON SL at the Customer Service number 97126766 or by email info[@]marimontcuidaonline.com.

In case of contracting a service, prior to the provision of the service, the Client will receive an email with the confirmation of the requested service, characteristics, offer and validity of the services The services offered on our website, the essential characteristics of the same are detailed.
In the case of a service on offer, it will always be indicated along with its essential characteristics, the offer price and the validity of the same.

Electronic invoice: We inform you that the acceptance of this means of invoicing will imply the sending of the invoice to the email provided.
You may in any case revoke the consent given to the receipt of the electronic invoice at any time by sending an e-mail to the email address info[@]marimontcuidaonline.com.

In each step of the reservation, any errors in the introduction of data can be corrected using the “back” button of your browser.
Likewise, the order confirmation email will summarize the details of the order.
In case of detecting possible errors, the Client must contact FARMAESTETICA MARIMON, S.L. Immediately.

4. Price and payment:

4.1. The price of the products or services are those that are expressly determined on the page on which you place the order. Unless otherwise indicated, the prices indicated on the Web are Retail Prices, VAT included.
If any other tax is applicable, this will be indicated.
The transaction will be carried out in EUROS, whatever the origin of the Client.
The accepted payment methods are those indicated in the payment gateway.

All operations that involve the transmission of personal or banking data are carried out using a secure environment, a server based on the standard security technology SSL (Secure Sockets Layer).
All the information that you transmit to us travels encrypted through the network.

Likewise, the information about your credit card is entered directly on the bank’s page, at the POS (Bank’s Point of Sale Terminal) and is not entered or registered on any server of FARMAESTETICA MARIMON SL.

4.1.1 Payment by VISA or MASTERCARD

    • VISA OR MASTERCARD CREDIT CARD
    • Pagos seguros con tarjetas de credito

      Secure Payments

When paying with a VISA or MASTERCARD card, the following information will always be requested: the card number, the expiration date, and a Validation Code that matches the last three digits of the number printed in italics on the back of your VISA card or MASTERCARD, offering, in this way, more guarantees about the security of the transaction.
This form of payment is valid only on the web.
When the amount of a purchase has been charged fraudulently or improperly using the number of a payment card, its holder may demand the immediate cancellation of the charge.

In this case, the corresponding debit and reimbursement annotations in the accounts of the supplier and the holder will be made as soon as possible.

However, if the purchase had actually been made by the cardholder and the demand for return was not a consequence of having exercised the right of withdrawal or resolution and, therefore, had improperly demanded the cancellation of the corresponding charge, it will remain obligated to FARMAESTETICA MARIMON, SL to compensation for damages caused as a result of said cancellation.

4.1.2 Payment by bank transfer
The Client may order the payment by direct bank transfer to the following account:

Santander Bank: ES18 0049 6088 64 21 16032116

By selecting the bank transfer, you will receive, together with the confirmation of your order, an e-mail with the bank details of FARMAESTETICA MARIMON, S.L.

It is very important that when making the transfer you indicate in the subject the order number, as well as your name and surname, and make the transfer within (3 days) after the order confirmation date in order to validate it.

If you wish, you can send us the proof of the transfer by fax, or by e-mail info@marimontcuidaonline.com.
In any case, the order will not be considered effective until our administration department has bank confirmation of the transfer.

Remind you that the payment must be made in EUROS and that all eventual exchange and banking commissions are at your own expense.

In the case of bank transfers made from outside Spain, it is very important that when ordering the transfer, you always inform your bank to take charge of the commissions at origin, those bank commissions and expenses corresponding to your entity.
Otherwise, FARMAESTETICA MARIMON, S.L. could stop the shipment of your order by not receiving the full amount of it. Possible exchange and banking commissions are borne by the Client.

4.1.3 Payment through PAYPAL

The PayPal network builds on the existing financial infrastructure of bank accounts and credit cards to create a global real-time payment solution.

Paypal offers a service specially designed for those who are not satisfied with traditional payment mechanisms.

More information on Paypal https://www.paypal.com.

All operations that involve the transmission of personal or banking data are carried out using a secure environment, a server based on the standard security technology SSL (Secure Sockets Layer). All the information that you transmit to us travels encrypted through the network.

Likewise, the data about your credit card are entered directly on the bank’s page, at the POS (Bank’s Point of Sale Terminal) and are not entered or registered on any server of FARMAESTETICA MARIMON, S.L.

4.2. Prices do not include shipping costs. Shipping costs are those indicated on the page where you place the order.

4.3. Promotions and offers will only be valid for as long as they remain accessible to the recipients of the service.

5. Shipping and delivery times:
5.1. The available shipping methods are those expressly determined on the page on which you place the order.

5.2. The delivery times of the orders indicated on the Web are indicative and are calculated in business days. Orders will be shipped within the available stock limits.

5.3. The availability of the products offered by FARMAESTETICA MARIMON, S.L. it may vary depending on the demand of the Clients.
Despite the fact that FARMAESTETICA MARIMON, S.L. updates the stock periodically, the product requested by the Customer could be out of stock at that time.
In the event that the product is not available after the order has been placed, the Customer will be informed by email, as FARMAESTETICA MARIMON, S.L. be aware of this situation and, in any case, the period of this communication will not exceed in any case the maximum period of 30 days. FARMAESTETICA MARIMON, S.L. You can give the double option of: supplying the Client without price increase, a product with similar characteristics or of higher quality, or except for justified and demonstrable reasons by FARMAESTETICA MARIMON, S.L. within this same period, pay the amounts paid for the canceled order. In the event that FARMAESTETICA MARIMON, S.L. If you do not make this payment within the indicated period, the buyer may claim that double the amount owed be paid, without prejudice to her right to be compensated.

5.4. The order will be delivered to the address designated at the time of contracting by the Client or, if she wishes, she can pick up her order at the FARMAESTETICA MARIMON, S.L. store.

5.5. FARMAESTETICA MARIMON, S.L. ships most of your orders through shipping companies.
The delivery period starts counting from the moment the order leaves our warehouses.
You can track your orders on the websites of the aforementioned transport companies.

5.6. In the event that Customs expenses must be paid, these will be borne by the Client.

6. Guarantees:
6.1. No term of the legal conditions of the Web or of these general conditions will limit or exclude the responsibility of FARMAESTETICA MARIMON, S.L. regarding your intent or gross guilt; to cases of death or personal injury caused by the breach of their duties; or to any breach on your part of the obligations that are legally imposed, especially those provided by Royal Legislative Decree 1/2007 with respect to users who hold the status of consumers.

6.2. In accordance with the provisions of Royal Legislative Decree 1/2007, users who hold the status of consumer benefit from a two-year legal guarantee on manufacturing defects or lack of conformity of the products marketed by FARMAESTETICA MARIMON, S.L. Natural wear or use of such products is excluded from this guarantee.

7. Right of withdrawal:
The Client will have a minimum period of (14 calendar days) to withdraw, from the day the contract is signed, without any penalty and without indicating the reasons.

The exercise of the right of withdrawal must be made by notification through telephone communication to 971267660, addressing the email info[@]marimontcuidaonline.com, By sending your letter to our postal address TRAFALGAR, 23, 07007, Palma de Mallorca (ES COLL D’EN REBASSA – ILLES BALEARS), either through the withdrawal form, available at (WITHDRAWAL FORM).

Sending this form implies the formalization of your right of withdrawal and consequently, the extinction of the obligation to perform the contract entered into between the parties.

Once your request has been processed, FARMAESTETICA MARIMON, S.L.
will send you an acknowledgment of receipt through the communication channel that you have indicated in the aforementioned form. We remind you that you must keep it as proof of the exercise of your right of withdrawal.

According to the provisions of article 103 of Law 3/2014, of March 27, which modifies the consolidated text of the General Law for the Defense of consumers and Users, supplies of services or goods made in accordance with the specifications of the consumer or clearly personalized, or that, by their nature, cannot be returned or may deteriorate or expire quickly, are exempt from withdrawal.

If the Client requests that the provision of the service begin during the withdrawal period, he / she will be obliged to pay the amount proportional to the part of the service provided at the time he / she has communicated his withdrawal, in relation to the object of the contract.

8. Payment refund
The reimbursement of the amounts received by the Client will be made using the same means of payment used by the Client, as long as the opposite has not been provided.

The FARMAESTETICA MARIMON, S.L. will pay the amounts paid by the Client before (14) calendar days from the date of receipt of the right of withdrawal.

In case of unjustified delay by FARMAESTETICA MARIMON, SL, regarding the return of the sums paid, the Client may claim double the sums paid, without prejudice to the right to be compensated for the damages suffered in which it exceeds of that amount.

9. Return of products
If your order contains a damaged item, you can return the product for free (excluding shipping costs), and we will do everything we can to replace it or you will receive a refund of the money, after reviewing the defects or poor quality of the products offered.

If something is missing from your order, write to us at info[@]marimontcuidaonline.com, and provide us with your invoice number so that we can rectify the problem.

You can also return your order (or a part of the order), within (14 days) of shipment without the need for any justification.

In this case you will be reimbursed the money in the same way that you have paid it, and you will only have to pay the shipping costs of the returned products.

Any return product must be sent to the following address:

FARMAESTÉTICA MARIMÓN S.L.,
C / TRAFALGAR 23, PALMA DE MALLORCA, 07007,
BALEARIC ISLANDS, SPAIN,

Items to be returned must always be in their original packaging.
Please note that your order will not be processed if you choose a shipping address outside the EU.
Only items purchased via www.marimontcuidaonline.com, they can be returned for refund.
You can read more information about our product return policy here (return policies).

10. Claims
If the Client wishes to file a claim, the establishment of FARMAESTETICA MARIMON, S.L. is located at TRAFALGAR 23 07007, Palma de Mallorca (ES COLL D’EN REBASSA – ILLES BALEARS) or via email info[@]marimontcuidaonline.com.

11. Nullity of the clauses:
If one or more of the clauses included in these general conditions, is declared totally or partially null or ineffective, it will affect only said provision or that part that has been thus declared, the general conditions subsisting in everything else, having such provision, or the part of it affected, by not putting.

12. Acceptance:
The contracting of the products available on this website necessarily implies that each and every one of these general conditions, considered as an integral part of the order, are expressly accepted by you.

13. Applicable law and jurisdiction:
Without prejudice to the rights recognized to consumers by Royal Legislative Decree 1/2007, of November 16, this contract will be governed by Spanish law with the exclusion of its conflict of law rules and any controversy that may arise from the Use of the Web or the services linked to it will be submitted to arbitration or to the jurisdiction of the competent Courts and Tribunals of Palma de Mallorca, the Clients expressly waiving their own jurisdiction if they had it.

Website security
The website www.marimontcuidaonline.com/en/ uses information security techniques generally accepted in the industry, such as firewalls, access control procedures, and cryptographic mechanisms, all with the aim of preventing unauthorized access to data.

To achieve these purposes, the user / client accepts that the provider obtains data for the purposes of the corresponding authentication of access controls.

Any contracting process or that involves the introduction of personal data (health, ideology, …) will always be transmitted through a secure communication protocol (HTTPS: //) in such a way that no third party has access to the information transmitted electronically.

Version 1.0 – February 2019